Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding.
Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding.
Agenda - Month One
Unit 1
Introduction to Mentoring/Coaching
Coaching and Mentoring – Defined
Why Mentor or Coach?
What are the types of mentoring? (Career development and Skills development)
Unit 2
Coaching versus Mentoring (What’s the Difference?)
Role Model - Define
Which one is right for you? (Assess yourself as a Mentor/Coach)
What is Peer Mentoring?
Unit 3
The Effective Mentor or Coach (Leadership Tools & Techniques etc.)
Setting Realistic Expectations
Get Creative
Communicate Effectively
Unit 4
Issues in Mentoring and Coaching
Teamwork (Group Dynamics)
Diversity
Increasing your Emotional IQ (Civility in the Workplace)
Agenda - Month Two
Unit 1
Special Employee Considerations in Workplace Coaching and Mentoring Programs
The Remote Worker
The Part-time Worker/Just-in-Time Workforce
Generational Differences
The Power Differential
Unit 2
Development of a Coaching/Mentoring Program at Your Workplace
Setting Your Workplace Goals & Objectives
Making Your Workplace A Learning and Growth Organization
Buy-in & Rewards
Promotion of Your C/M Pr
Investment & Support
Unit 3
Critical Evaluation of Your Workplace Coaching/Mentoring Program
Checkpoints for successful coaching/mentorship programs
Successful Workplace Models of Coaching/Mentoring
Programmatic and individual evaluations in coaching/mentorship programs
When are you “Done”? The Feedback Loop
Unit 4
Final Issues to Build On in Mentoring/Coaching in the Workplace
Trust
Group Dynamics
Innovation
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Lesson 1
Mentoring and Coaching in the Workplace Level 1 Lesson 2
Mentoring and Coaching in the Workplace Level 2
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